What do I do if I made a purchase by mistake?

If you made the purchase within the last 48 hours, you can request a refund directly through Google Play.

If more than 48 hours have passed, but you made the purchase within the last two weeks, contact us to request a refund.

Here's what to do:

1. Open the inbox for the Google Account you used to make the purchase.
2. Find the purchase confirmation email from Google Play.
3. Take a screenshot of the email and make sure the GPA order ID is visible.
4. Contact us through the Help section in the app or email support@easybrain.com, and attach the screenshot.

Once we receive the screenshot, we'll begin processing your refund request.